Trusted Choice: Our Pledge as Independent Insurance Agents

Pledge of Service – Trusted Choice®

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency in Wethersfield, CT , we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we will:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverage and options available to you through our agency, at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, email and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

Get a Quote!
Email or call 860.563.9353 today and tell us how we can help you.


Marcus Insurance has managed our all our risk including P&C, workers compensation and bonding since 1997. Since then, they have been a partner in our growth from a few employees to several hundred throughout multiple New England states. I cannot count all the times over the years that we received expert advisory & successful outcomes on very critical business insurance issues. Not all brokers have the decades of commercial experience and caring service you need to succeed, Marcus does! — Ted Hsu